Privacy Policy

Last Updated: April 24, 2026

At FlowBKK, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our handcrafted furniture.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Contact Information: Name, email address, and phone number.

  • Shipping & Billing: Physical address for delivery and payment processing details (processed through secure third-party gateways).

  • Order History: Details regarding the handcrafted pieces you have purchased.

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill your furniture orders.

  • Coordinate delivery and logistics for your items.

  • Communicate updates regarding your order or respond to inquiries.

  • Send occasional newsletters or promotional materials (only if you have opted in).

3. Sharing Your Data

We do not sell or rent your personal information. We only share data with trusted third parties necessary to run our business, such as:

  • Logistics Partners: To deliver your furniture to your doorstep.

  • Payment Processors: To securely handle transactions.

  • Legal Requirements: If required by law or to protect our rights.

4. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our records retention policy (e.g., for tax and accounting purposes).

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request the correction or deletion of your data.

  • Withdraw consent for marketing communications at any time.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

FlowBKK

flowbkkinc@gmail.com

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